Shipping and Delivery

For Assistance with Damaged or Defective Product(s):

Please contact our Customer Service team at 304 777 6157 or email us at customer@unifiedgear.com within 15 days of receiving your order so we may assist you. We may ask for photo verification sent by email for Quality Assurance improvements.

Changes/Cancellations

Changes to orders must be made by 11:59 pm PT the same day an order is placed. Orders placed on a holiday can be changed or cancelled up until 9:00 am PT the following business day by calling Customer Service at 304 777 6157. 

Cancellations must be made by 11:59 pm PT the same day an order is placed. To cancel an order contact our customer service

Shipping Options

You can choose from UPS 2nd Day Air, UPS 3 Day Select.

On rare occasion we may experience delays in our production process due to, but not limited to, unforeseen increases in demand, holidays, third party vendor logistics, work stoppage, power failures, inclement weather, or other variables that could adversely affect the daily operations of Unified

UPS 2nd Day Air

All orders are expected to be completed in 5 business days after selling window closes. Business days are Monday through Friday, excluding holidays.

Customers can expect delivery 2 business days after the order is shipped. Therefore, it is estimated that customers will receive orders in 7 business days.

UPS 3 Day Select

All orders are expected to be completed in 5 business days after selling window closes. Business days are Monday through Friday, excluding holidays.

Customers can expect delivery 3 business days after the order is shipped. Therefore, it is estimated that customers will receive orders in 8 business days.

UPS Ground

All orders are expected to be completed in 5 business days after selling window closes. Business days are Monday through Friday, excluding holidays.

Orders are estimated to take 1 to 6 days to deliver; therefore customers can expect to receive their order in 6 to 11 business days, depending on the destination. Once your order leaves our facility a tracking number is available by viewing Your Account.